Duration: 12.07 - 23.08.2019
3:00 - 9:00 PM Monday - Thursday
1:00 - 11:00 PM Friday - Saturday
1:00 - 9:00 PM Sunday
On the days with Live Performance the exhibition closes earlier. Last admission: 2 hours before Live Performance. Exhibition closing time: 1 hour before Live Performance.
Do I need to show my identification at the entrance and is there an age limit for the event?
There are no age restrictions for visiting the installation and the performance. Children and adolescents under the age of 16 are only allowed to visit the exhibition and the live performance accompanied by a custodial person or person with parental power.
Arrival and Parking
In the near space of KRAFTWERK BERLIN there is only limited space where you will find public parking spaces. We suggest you to use public transportation. In the near surroundings you can use the following trains or buses:
U-Bahn: U8 (Heinrich-Heine-Straße)
S-Bahn: S3, S5, S7, S9, S75 (Jannowitzbrücke)
Bus: 165, 265 (Michaelkirchstr.)
Can I take pictures and videos during the exhibition and live show?
Yes, but you are allowed to take photos and videos only for personal use. The commercial use of the photos is forbidden. Unless explicitly permitted, broadcasts or audio recordings of the show are absolutely forbidden.
What may I NOT bring to the event?
Please refrain from bringing the following items:
• bags or backpacks larger than DIN A4 (21,0 x 29,7 cm)
• bulky items of any kind (suitcases, baskets, stick umbrellas etc.)
• your own drinks and food
• animals, with the exception of dogs for the blind
Bags may be checked for their contents.
Is there a wardrobe or bag storage during the event?
No, there isn’t.
Is there a Lost and Found office?
No, there isn’t.
Protect your ears
DEEP WEB uses (loud) multidimensional sounds and laser lights. With music above 87 dB it is smart to use earplugs. Free earplugs as well as noise cancelling ear defenders for children with refundable deposit of 10 Euros will be available at the entrance.
DEEP WEB uses laser light which may affect visitors who are susceptible to photosensitive epilepsy. If you have previously had any symptoms related to epilepsy, we recommend not to visit the exhibition.
Are children allowed to DEEP WEB?
Yes, with ear protection. Noise-cancelling earmuffs are strongly recommended for children and are available for a deposit (10 Euro) on-site. Buggies can be brought to the exhibition, but not to the live performance.
Who can I contact if I have question?
For all general inquiries regarding DEEP WEB, please contact: firstname.lastname@example.org
For press inquiries, please contact: email@example.com
Is smoking allowed at KRAFTWERK BERLIN during DEEP WEB? What about e-cigarettes?
Smoking is strictly prohibited.
Is card payment possible on-site?
Yes, you can buy tickets with a debit or credit card.
Where can I buy tickets?
You can buy tickets online at Eventbrite.de. Tickets are also available directly at the entrance in KRAFTWERK BERLIN.
Are refunds possible?
Do I have to bring the printed ticket?
You can bring the ticket either as a paperback or in digital form, both are accepted.
Is my ticket personalised or connected to my name? Or can I pass it on to another person?
The tickets are not personalized and can be given to other persons.
Can I cancel or exchange my ticket?
Unfortunately, no. It is not possible due to the system induced reasons.
Does my ticket lose its validity when I leave the venue?
The entrance of KRAFTWERK BERLIN is suitable for people with reduced mobility, wheelchairs and strollers. The venue has barrier-free access to all exhibition floors. On the ground floor and the second floor there are toilets that can be used with limited mobility. The upper floor is accessible by an elevator. Companions of a severely handicapped person receive free admission. Our team is happy to assist, please contact us.
Is there anything else I have to know when visiting KRAFTWERK BERLIN?
According to the house rules of KRAFTWERK BERLIN, the following is not allowed (extract):
• Racist, xenophobic or otherwise discriminatory propaganda material
• Weapon including "protective weapon" according to § 17a VersammlG as well as corrosive
or colouring substances including paint sprays and felt-tip pens as well Hazardous substances of any kind.
• Fireworks, rockets, banyans, smoking powder, sparklers, star shells, and other pyrotechnical objects.
• Mechanically and electrically driven noise instruments.
• Containers made of fragile material or material that breaks into splinters or shards as well as your own food and drinks.
• Audio or visual recording devices for purposes of commercial use (unless permitted by the event organizer).
• Animals, with the exception of dogs for the blind.
Persons who are recognizably under the influence of drugs or alcohol will be excluded from the event. Rejected visitors shall not be entitled to a refund of admission fees.